Terms of Service

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you and Smart Station (Pty) Ltd ("Smart Station", "we", "our") regarding your use of weddedworld.com (the "Site") and, where applicable, the Wedded World software platform and related services (the "Platform", together with the Site, the "Services").

By accessing the Site or creating a Platform account, you agree to these Terms and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes that organisation.

2. The Services

Wedded World provides celebration planning and venue management software and related marketing information. Features may include lead management, celebration workspaces, financial tools, couple portals, communications, analytics, and integrations described on the Site. Features may vary by plan and change over time.

The Site is informational and promotional. Product descriptions aim to be accurate but are not a warranty that every feature is available in every region or plan.

We may modify, suspend, or discontinue parts of the Services with reasonable notice where practicable. We may perform maintenance that temporarily affects availability.

3. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract. You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account and for ensuring only authorised users access your workspace.

Notify us promptly at hello@weddedworld.com if you suspect unauthorised access. We may suspend accounts that pose a security, legal, or abuse risk.

4. Acceptable use

You agree not to:

Use the Services unlawfully, or to store or transmit unlawful, harmful, or infringing content.

Attempt to gain unauthorised access, probe, scan, or reverse engineer the Services except as allowed by mandatory law.

Interfere with or disrupt the Services, or impose unreasonable load on our infrastructure.

Resell, sublicense, or provide the Platform as a competing service without our written consent.

Misrepresent your identity or affiliation, or use the Services to spam or harass others.

Upload malware or content that violates privacy, publicity, or intellectual property rights of others.

5. Customer content and data

You retain ownership of data and content you submit to the Platform (“Customer Content”). You grant us a limited licence to host, process, transmit, and display Customer Content solely to provide and improve the Services, prevent abuse, and comply with law.

You are responsible for having lawful bases and notices required to process personal information of couples, guests, vendors, and staff that you enter into the Platform. You act as the responsible party / controller for that Customer Content unless a separate written data processing agreement says otherwise.

We process Customer Content under our Privacy Policy and any order form or data processing addendum we execute with you.

You may export available Customer Content using product tools or by contacting support, subject to technical feasibility and account standing.

6. Subscriptions, pricing, and payment

Platform access is typically provided under a paid subscription. Pricing is often bespoke (Prelude, Symphony, Grand Hall, or custom). Fees, billing cycle, and inclusions are set out in your order form, quote, or account dashboard.

Unless otherwise agreed in writing, subscriptions renew automatically until cancelled. You authorise us (and our payment processors) to charge applicable fees and taxes.

You may cancel according to your plan terms; cancellation stops future renewals but generally does not refund periods already paid, except where required by law or expressly agreed.

Late or failed payments may result in suspension. We may change prices with notice before the next renewal period.

7. Intellectual property

The Services, including software, design, documentation, logos, and branding, are owned by Smart Station or its licensors. Except for the limited right to use the Services under these Terms, no rights are transferred to you.

You may not copy, modify, or create derivative works of the Platform except as expressly permitted. Feedback you provide may be used by us without obligation to you.

“Wedded World” and related marks are trademarks of Smart Station. Site content may not be scraped or republished for commercial use without permission.

8. Third-party services

The Services may integrate with third parties (for example payment, messaging, calendar, or analytics providers). Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Wedding and venue operations involve real-world risk outside software. You remain responsible for professional judgement, vendor confirmation, and wedding-day execution. Wedded World is a tool to support your practice, not a substitute for it.

10. Limitation of liability

To the maximum extent permitted by law, Smart Station and its directors, employees, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Services.

Our aggregate liability for all claims relating to the Services in any 12-month period is limited to the fees you paid us for the Platform in that period (or, if you only used the free Site, ZAR 1,000).

Nothing in these Terms excludes liability that cannot be excluded under applicable law (including fraud or certain consumer rights).

11. Indemnity

You will defend and indemnify Smart Station against claims, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your misuse of the Services, or your violation of these Terms or third-party rights, except to the extent caused by our wilful misconduct.

12. Suspension and termination

You may stop using the Site at any time. Platform subscriptions may be cancelled as described in Section 6. We may suspend or terminate access for material breach, non-payment, legal risk, or prolonged inactivity, with notice where reasonable.

On termination, your licence ends. We may delete Customer Content after the retention period in the Privacy Policy. Sections that by nature should survive (including IP, disclaimers, liability limits, indemnity) will survive termination.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law rules. Courts of South Africa have exclusive jurisdiction, subject to any mandatory consumer protections in your country of residence.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will change when we do. Material changes for Platform customers will be notified by email or in-product notice where practicable. Continued use after the effective date constitutes acceptance, except where mandatory law requires otherwise.

15. Contact

Questions about these Terms: hello@weddedworld.com. Smart Station (Pty) Ltd. Correspondence location: Bali, Indonesia.